Best Before End dates show when a product may begin to lose quality in taste, texture, and smell. Products past their BBE are still safe to consume, and we find the vast majority of our customers still enjoy them. Please visit our Best Before End dates page for more information.

Retail Average is the typical market price of a product based on a range of current UK retail listings, including supermarkets, specialist retailers, and import sellers where relevant. Where exact matches are not available, we may use similar products or pack sizes and adjust them to create a fair comparison. For products sold close to or past their best before date, Retail Average is based on equivalent in-date products to show savings compared to standard retail pricing.

Retail Average is based on a range of sources rather than a single seller and is reviewed periodically. It is for comparison purposes only. If you have any questions about how Retail Average is used, please Contact Us for more information.

There’s no limit on how many products you can buy. You can order as much stock as we have available. If you would like more than what is currently in stock on our website, please Contact Us and we will check availability for you.

We do not currently offer discounts for larger orders, although this may be introduced in the future. For now, you can save on delivery by spending over £20 to qualify for free postage.

Delivery costs £2.99, but orders over £20 and over qualify for FREE delivery, which is automatically applied at checkout.

We deliver to any address with a UK Postcode. We do currently offer international postage. 

For more information, please see our Delivery page.

Your order can be tracked with Royal Mail once it has left us. As soon as we generate a postage label, we will email you your tracking number. The tracking information will start updating once the parcel has been dispatched. You can track your parcel through the Royal Mail website or app.

Orders are dispatched within 24 hours of purchase (excluding weekends and bank holidays) and sent via Royal Mail Tracked 48. Once dispatched, delivery typically takes 2–3 working days.

For more information, please see our Delivery page..

If you have any issues with your order, please Contact Us within 48 hours of delivery.

We offer returns for damaged or incorrect products. Please note that we do not accept returns for change of mind. As we sell food products, these are exempt from the usual cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Specifically, Regulation 28 excludes perishable goods, such as food, from the 14-day change-of-mind return period.

For more information, please see our Returns page.

If you have received a damaged item, please Contact Us within 48 hours of delivery and we will resolve this for you.

Please see our Returns page for full instructions.

For missing or incorrect items, please first check your emails. We always aim to provide accurate stock levels; however, if we are ever short of stock, we will issue a refund and send an email confirmation. If you have not received an email, please Contact Us and we will resolve this for you.

Please see our Returns page for full instructions.